Ashu Roy

Chairman & CEO, eGain

Ashutosh Roy, eGain’s co-founder, has served as Chief Executive Officer and Chairman of eGain since 1997. From 1995 to 1997, he served as Chairman of WhoWhere? Inc., an Internet-service company he co-founded, which is now part of Lycos, Inc.

From 1993 to 1995, Ashu co-founded Parsec Technologies, an international call center software company based out of India. From 1988 through 1992, he worked in various software engineering positions at Digital Equipment Corp.

Ashu holds a BS in Computer Science from the Indian Institute of Technology, New Delhi, a Masters degree in Computer Science from Johns Hopkins University, and an MBA from Stanford University.

Dr.Eugene Schneller

Professor at the Arizona State University & Principal at Health Care Sector Advances, Inc.

Dr. Eugene Schneller, is a professor at the Arizona State University School of Health Management and Policy, the principal at Health Care Sector Advances, Inc., and the Director of the Health Sector Supply Chain Initiative at the W. P. Carey School of Business at Arizona State University. Dr. Schneller is a nationally recognized expert in the area of supply chain for the health sector and has conducted research and consulting projects for major group purchasing organizations and integrated delivery networks throughout the United States and in England. His work has been featured in the New York Times and on National Public Radio.

Dr. Schneller has served on the Strategic Planning Committee for the American College of Health Care Executives, has been a trustee of the Barrow Neurological Foundation, and served two terms on the state Medicaid advisory committee (AHCCCS). Dr. Schneller's recent research focuses on standardization for clinical preference items, policy pertaining to the proliferation of hip and knee implants (Health Affairs 2009), and on the emerging and changing role of hospitalists (Health Care Management Review 2006). His recent paper on orchestration in the hospitalist movement was recognized as "Best Paper" at the 2007 annual meeting of the British Academy of Management. Recently, Dr. Schneller has spoken to delegates at various national conferences on topics including:

  • Strategic Directions in Health Sector Supply Chain Management.
  • Managing with Physicians in the Value Analysis Process: What are the best incentives?
  • Designing Your Organization for Supply Chain Excellence.

Karen Kennedy  

President, Kangent Consulting, Inc

Karen has 25 years of experience working with physicians, hospitals, physician relations, group practice mergers and acquisitions, leadership, strategic planning, medical group operations, medical home models, ACOs and managed care. Karen was the CEO/CAO of Medical Clinic of North Texas from 1994 to 2012. Under her innovative leadership, MCNT was recognized as the market leader in quality and technology. She built organization from 20 physicians to 140 physicians and 30 mid-level providers. Negotiated and guided organization through merger with USMD, Holdings, & Urology Associates of North Texas .

Michael P. Friguletto

President of HealthTronics IT Solutions

Mr. Friguletto was appointed to President of HealthTronics IT Solutions in February 2014.  Mr. Friguletto joined HealthTronics in April 2013 as Senior Vice President & General Manager for HealthTronics IT Solutions.  Prior to joining HealthTronics, Mr. Friguletto held the position of Vice President & General Manager of Clinical Business Solutions for GE Healthcare IT, overseeing the Centricity suite of global electronic medical record and revenue cycle solutions.  Mr. Friguletto has an extensive amount of experience leading technology and service oriented businesses, having spent over 20 years with General Electric in roles of increasing responsibility principally within GE’s Healthcare and Financial Services divisions.  Mr. Friguletto obtained his Master’s degree in Information Systems from Virginia Tech, and also holds a Bachelor's degree in Computer Science from Siena College.

Steve Dobbs

CEO, Merit Health System

Mr. Dobbs is the former Chief Executive Officer of Hillcrest Medical Center, a 691-bed tertiary-care hospital in Tulsa, Oklahoma. He held this position for ten years. Under his leadership, HMC established the Oklahoma Heart Institute and the Peggy V. Helmerich Women's Health Center. During his tenure with HMC, the hospital was named as the "Homebase" for emergency medicine residents at the OU School of Community Medicine. More notably, HMC was selected by the Centers for Medicare and Medicaid Service to participate in projects for cardiology and orthopedic services, primarily due to the hospital's outstanding levels of quality of care and patient benefit. Prior to Hillcrest Medical Center, Dobbs was Chief Executive Officer at Tulsa Regional Medical Center, presently, Oklahoma State University Medical Center. He has also served in leadership roles at Florida HCA Healthcare Corp., as well as major hospitals in Kansas and Texas.

Mr. Dobbs, who is a Fellow in the American College of Healthcare Executives, participated in the CMS demonstration project for Acute Care Episode bundled payment pilot program. Recognized as a thought leader by his peers, Dobbs has addressed delegates at a number of industry conferences. Most recently, he delivered a presentation on "Bundled Pricing and Legislative Impact" at the HFMA 2010 Lone Star Summer Institute in Dallas, TX, and another on "Testing a Bundled Payment System" at the 2010 World Health Care Quality Congress in Boston, MA. Mr. Dobbs has served on the board of directors of several organizations including the Oklahoma Hospital Association, the Tulsa Hospital Council, and the Tulsa Chamber of Commerce. He served on the board of directors for the American Heart Association, and in 2009, he was the Chairman of their Tulsa Heart Walk. Mr. Dobbs earned a BBA in accounting from Texas Tech University and holds a Masters in Health Services Administration from the University of St. Francis in Joilet, IL, and resides in Tulsa with his wife, Katie, and their two sons, Austin and Clayton.

Lynette Ferrara

Principal, Booz Allen 

Ms. Ferrara develops enterprise information strategy for clients who want to apply analytics to improve patient outcomes while reducing cost of care. She works with teams of Data and Computer Scientists who apply Hadoop based data integration and analytics. Before joining Booz Allen, Ms Ferrara was a Partner in CSC's Big Data and Analytics practice. She was also a researcher in CSC`s Leading Edge Forum Executive Programme.

Before joining CSC's healthcare consulting group, Ms. Ferrara served as a Researcher/Advisor for CSC`s Leading Edge Forum Executive Programme. Her experience before CSC includes the development of A.T. Kearney's Data Warehouse practice. She has authored many reports and white papers on the effective use of Healthcare IT. Ms. Ferrara has a BA from the University of South Florida and an MA from the University of Michigan.